(2)

　　Professional travelers are similar to business travelers in many ways, although this type of travel is more elastic than business travel. Professional travel is built around the meeting and convention markets. These markets have grown as transportation, especially by air, has become more available and affordable. As professional travel continues to grow, new and expanded meeting and convention facilities have been developed to satisfy this increasing demand. Along with this growth, new management challenges have arisen to serve this specialized market. Some of the key market segments for meeting participants or attendees are associations, businesses, exhibitions and trade shows, religious organizations, political parties, and governments.

　　Many futurists have also predicted a decline in business and professional travel with the introduction of teleconferencing. However, people continue to have a strong desire to meet each other face-to-face. Although teleconferencing serves to introduce people to each other electronically, they will eventually want to meet in person to interact and network. This need for personal contact and interaction has allowed the business travel market to grow even in the face of advancing technology.

　　In response to the needs of the business travel segment, tourism service suppliers have offered a wide array of services and benefits. Airlines instituted frequent-flier programs and service upgrades including business class and provided corporate pricing, discounts and rebates, travel lounges, and preferred check-ins. Amtrak developed club service with reserved seating, snack and beverage service, telephones, and conference rooms on some trains. Car rental companies, following the lead of airlines, established frequent-renter programs, which provided corporate pricing, discounts, rebates, upgrades, and special check-in procedures. Hotels and other lodging properties have provided similar benefits to business travelers including corporate pricing, discounts, and rebates; special floors and sections including business centers, frequent stay programs, and upgrades.

　　21. A lot of professional travelers are planned to attend some kind of______.

　　A. associations B. political parties

　　C. conferences D. specialized markets

　　22. As a result of modern communication facilities some people believe that business and professional travel may ______.

　　A. develop B. reduce

　　C. disappear D. grow

　　23. In order to attract professional travelers the airlines offer them many kinds of______.

　　A. special floors B. discounts

　　C. business centers D. beneficial treatments

　　24. Electronic technique helps achieve the purpose of professional activities, but people have a strong desire to meet each other ______.

　　A. in business B. in public

　　C. in office D. in person

　　25. From the article we can come to the conclusion that professional travel will not______.

　　A. decline B. increase

　　C. advance D. stop

　�、�. Cloze: (1 × 15=15)

　　Directions: Choose the one from the given A, B, C and D to complete the passage properly.

　　A hotel does certain things to protect its guests and their possessions. For example, front desk agents should never give 26 , messages, or mail to anyone who does not show proper 27 .The hotel should also have a policy that 28 employees from 29 out guest information, such as room numbers, 30 callers or visitors.

　　Most hotels have three levels of key security: emergency keys, master keys, and individual guestroom keys. Only a(n) 31 key can be used to get into all guestrooms, even those that 32

　　double-locked, so it is a very restricted key. Most employees have master keys that allow 33

　　to rooms that are not double-locked. Guests have one or two individual guestroom keys, 34

　　cannot open double-locked rooms, given to them by the front desk agent. Guests feel most 35

　　when they know that they can double-lock their doors from the inside. Guests having very 36

　　possessions may choose to use hotel safe deposit boxes, if they are available.

　　Escape procedures are 37 concern of hotels, 38 emergencies. Most hotels have fire alarms or an alert system to 39 guests of danger. Hotels also have procedures for giving

　　40 aid to injured guests.

　　26. A. possessions B. guests C. news D. keys

　　27. A. indentification B. photo C. letter D. card

　　28. A. protect B. prevent C. prohibit D. pretend

　　29. A. giving B. taking C. carrying D. fetching

　　30. A. for B. to C. with D. of

　　31. A. restricted B. individual C. master D. emergency

　　32. A. is. B. was C. are D. were

　　33. A. entry B. service C. sales D. business

　　34. A. that B. which C. who D. of which

　　35. A. worry B. anxious C. glad D. safe

　　36. A. large B. worth C. cheap D. valuable

　　37. A. else B. other C. another D. some

　　38. A. in case of B. in advance of C. regardless of D. as well as

　　39. A. inform B. expect C. warn D. recall

　　40. A. next B. first C. urgent D. last